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Tender description :
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Tenders Are Invited For Provide Central It Service Provider: Digital Fortification Quality Traceability + Project (Dfqt+)
Scope of work
The primary objective of this assignment is to appoint an IT organization that will be responsible for:
1. Platform Operations - Inherit hosting and maintain stability of the existing centrally managed
development, test, and demo environments and related infrastructure.
2. Discovery and Knowledge Continuity - Obtain deep understanding of the existing system and
establish processes for continuous enhancement based on user needs.
3. Platform Reliability - Ensure availability of the development and demo environments through an
appropriate SLA and contribute to the performance and reliability of the local system instances
through responsive technical support to the local hosts providers in matters of patches, bug fixes,
infrastructure enhancements, and compliance updates.
4. Communications and Coordination - Work collaboratively with multiple stakeholders, including GAIN
project team, Strategic and Technical Advisory Committee, in-country system hosts, subject-matter
experts, etc. Maintain an exceptional change management, deployment, versioning, and
documentation process.
5. Continuous Feature Development - Enhance the DFQT+ system with new features that expand food
vehicle coverage, improve user experience, and support evolving customer requirements—while
maintaining platform stability and backward compatibility.
Deadline to submit questions January 19, 2026
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